Privacy Policy

At Olyzea, we take your privacy very seriously and understand the importance of protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your data whenever you visit or shop at our website www.olyzea.store. By engaging with our services, you agree to the practices outlined in this policy. Our commitment is to maintain transparency, protect your rights as a customer, and give you full confidence that your personal information is handled responsibly and securely.

Information We Collect

When you use our website, we collect various types of information to ensure a smooth and personalized shopping experience. This includes personal details such as your name, billing and shipping address, contact number, and email address. We also collect payment information through secure third-party gateways to process transactions safely. In addition, we may gather technical data such as your IP address, browser type, operating system, and cookies to improve site performance and user experience. We store order history, preferences, and feedback to better understand your needs and enhance our service quality. All this data enables us to operate efficiently and deliver a reliable, customer-focused experience.

How We Use Your Information

Your information is used for essential business and service purposes. Primarily, it helps us process your orders, confirm your purchases, and deliver products on time. We also use your data to communicate with you regarding order updates, inquiries, or after-sales support. Additionally, your data helps us improve our products, website interface, and marketing strategies to serve you better. We may also send you promotional messages, new arrivals, or exclusive offers — always with the option to unsubscribe at any time. Moreover, your data helps us meet our legal obligations, including taxation, fraud prevention, and compliance requirements.

Consent & Your Rights

By sharing your personal information, you consent to its use in accordance with this Privacy Policy. Under international data protection laws — including the UK GDPR, EU GDPR, CCPA, and other applicable regulations — you have strong rights over your personal data. You may request access to the information we hold about you, ask for corrections to inaccurate data, or request deletion of your personal information. You can also object to certain processing activities, restrict data usage, or request a copy of your information in a portable format. To exercise these rights or withdraw your consent, you can contact us anytime at infoolyzea@gmail.com. We will honor all valid requests unless legal obligations require us to retain specific data.

Sharing Your Information

Your privacy is our priority, and we never sell or rent your personal data to third parties. However, we may share limited information with trusted partners who help us operate efficiently — such as shipping carriers, payment processors, and data analytics providers. These third parties are strictly bound by confidentiality agreements and are only permitted to use your data for the specific services they provide to us. In rare cases, we may share information when required by law, for fraud prevention, or to enforce our terms of service. Every service provider we partner with is carefully vetted to ensure they meet international data protection standards.

International Data Transfers

As Olyzea operates globally, your information may be processed or transferred to countries outside your home jurisdiction, including the United States, United Kingdom, or European Union. When we transfer data internationally, we implement robust safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections to maintain the same high standards of privacy. These safeguards ensure that your personal data remains secure, regardless of where it is processed or stored. Our global partners are required to adhere to strict privacy and security measures to guarantee full compliance with applicable laws.

Security of Your Data

We understand that your trust depends on how securely we handle your personal information. To protect your data, we use advanced encryption technologies, secure socket layer (SSL) protection, firewalls, and multi-level access controls. Sensitive payment details are always handled through PCI-DSS-compliant payment platforms. While no online system is completely immune to risk, we continually monitor and upgrade our security systems to minimize the chances of unauthorized access, data loss, or misuse. We also recommend that customers use strong passwords and keep their account details confidential for additional safety.

Cookies

Our website uses cookies and similar tracking technologies to optimize your browsing experience. Cookies help us recognize your device, remember your preferences, and analyze user behavior to improve performance. They also assist in delivering personalized product recommendations and relevant advertisements. You can manage or disable cookies through your browser settings; however, please note that certain features of our site may not function properly if cookies are turned off. At Olyzea, we value transparency, and you can always adjust your cookie preferences to maintain control over your data.

Children’s Privacy

Protecting children’s privacy is extremely important to us. Our website and services are not directed toward individuals under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data without parental consent, we will immediately delete it from our systems. Parents or guardians who believe their child may have provided personal information should contact us promptly at infoolyzea@gmail.com, and we will take swift action to ensure full compliance with children’s privacy protection laws such as COPPA and similar international standards.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Order information is kept for accounting and legal compliance, while marketing or communication data is retained until you unsubscribe or withdraw consent. Once your data is no longer required, we securely delete or anonymize it to prevent any unauthorized use. You may also request permanent deletion of your information, which we will process in accordance with legal and operational requirements.

Changes to This Policy

We may update or revise this Privacy Policy periodically to reflect changes in our business practices, technological advancements, or applicable legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be modified accordingly. In some cases, we may notify you via email or through website announcements. We encourage you to review this page from time to time to stay informed about how we protect your personal information. Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please feel free to contact us. We are committed to addressing all inquiries promptly and transparently.

📧 Email: infoolyzea@gmail.com
🌐 Website: www.olyzea.store